VISITORS

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COVID-19 RESTRICTIONS

Unfortunately, current Government restrictions due to Covid-19 mean Mum’s are only able to have one, pre-registered visitor throughout their stay, in addition to a partner or support person who will be registered as a border.  Children under 16 are not permitted in the hospital at this time. We recognise these restrictions aren’t ideal and thank you for your cooperation and understanding during these unprecedented times.

You can find more details on Covid-19 restrictions on the Gold Coast Private Hospital website.

Visiting Hours      

We encourage you to visit your family or friends at Gold Coast Private Hospital maternity ward. In doing so, please be
mindful of other patients in the hospital and ensure your visiting hours are kept within the times allocated below:

• Partners or support persons are welcome at all times.
• All other visitors may visit between 2pm to 6pm and are asked to be considerate to new mothers and babies.

Coffee Shop

Hudsons Coffee is located on Ground Level of the hospital and offers fresh flowers, newspapers, magazines, chocolates and sweets.

Opening hours:

Monday to Friday between 6.30am and 5.30pm

Saturday and Sunday between 8.00am and 4.00pm

Public Transport

Regular bus and tram services operate along the main road with nearest bus and tram stops being Griffith University Station, about a 2 minute walk from the main entrance of our hospital. Timetables and route details are available at our hospital reception. Reception staff will be happy to call you a taxi if required.

For more information and to plan your journey please visit the Translink Journey Planner.

Bus – 709, 710, 714, 719, 738, 739 (Griffith University Station)

Above will connect you with train services at Helensvale Station

Tram – Tram leaves Griffith University Station every 15 minutes

Train – The closest train station is Helensvale Station, about a 30 minute bus journey. Use one of the following connecting buses to complete your journey, bus  709 or 710.

Parking

Parking is available on-site in a secure, multi-storey carpark. There is also limited street parking.

The multi-storey car park operates a fully automated ticket system.  This carpark is privately owned and operated by Secure Car Parking.

Smoke Free Campus

From 1 January 2015, smoking is banned at all Queensland public and private hospitals and health facilities, and for five metres beyond their boundaries. The legislation which was introduced on 1 January 2015 is the Health Legislation Amendment Bill 2014 to Part 8 of the Amendment of Tobacco and Other Smoking Products Act 1998. These no smoking laws apply at all times, and to all staff and patient residential areas on healthcare facility land, and include the use of all smoking products, including regular cigarettes and devices commonly known as electronic cigarettes (e-cigarettes).

The laws cover:

• Land on which any Queensland Health Hospital and Health Service provides health services, including hospitals, community health centres, health clinics, rehabilitation centres and residential aged care facilities
• Land on which a private health facility (private hospitals and day hospitals) provides services.

Enforcement

The laws are enforced by Queensland Health environmental health officers and public facility authorised officers.

Patients, staff or visitors smoking in smoke-free areas may be given a warning to stop smoking, or be asked to move beyond the 5 metre smoke-free buffer if they wish to continue smoking.

On-the-spot fines apply for breaches of the tobacco laws.

Please visit the Smoke Free Campus website for more information.